MyAccount for Employers
MyAccount is WCB’s secure, online tool. It gives you access to the information you need—and helps you save time by interacting with WCB online instead of by mail or phone.
Use it to submit forms, manage claims, access rate and payroll details, and much more.
What you can do with MyAccount
With MyAccount, you can:
- Submit injury reports and other forms
- Send and receive messages and documents
- Get email alerts when you receive a new secure message in MyAccount
- View and manage claims
- Check clearance status for your workplace and your subcontractors
- Access your WCB rate and premium information
- View monthly Statements of Account
- Report payroll
- Access inspection reports, compliance orders, and other Occupational Health & Safety documents
You’ll also get real-time information on injury claims, costs, and trends—helping you strengthen your injury prevention and return-to-work programs.
Steps to register
To register, you’ll need a temporary Account Registration Code and your Business Number (BN).
- Call 1-800-870-3331 to request or reset your Account Registration Code. Have your Business Number ready.
- Go to the MyAccount registration page on a desktop or mobile browser and follow the steps. (Use landscape view on mobile.)
Once registered, you can add additional users and manage their access.
If you’ve recently opened a WCB account, your code will be in your welcome package. It includes a mix of upper and lower-case letters, numbers, and symbols. The code is valid for 30 days and should be used by the person who will be your MyAccount Administrator.
Managing user access
MyAccount lets you control who can access your account and what they can do. It’s important for your MyAccount Administrator to keep who has access up to date, such as deleting people who shouldn’t have access. Each user’s role determines what they can see and submit.
Access Levels
| Role | What they can do |
| Account/Policy Administrator | Full access to everything, including user management |
| Full Access | Similar to Administrator, but can’t manage other users |
| Assessment Only | Access, create, and submit assessment-related information, and view clearance letters |
| Claims Only | Submit and view return-to-work and claim-related information |
| Injury Report Submission | Submit injury reports and worker earnings forms |
| Injury Report Create | Create (but not submit) injury reports |
| Contractor | View contractor lists and clearance details |
Only Account or Policy Administrators, Full Access, and Claims Only users can view claim-related information and letters.
Add or manage users
To add a new user:
- Go to Manage User Access
- Click Create User and enter the person’s name and contact information
- Select their access level and assign any relevant policies
- Click Next to confirm
The new user will receive an email to set their password. The password link will expire in 24 hours. If it expires, they can click Forgot Password on the login screen to receive a new link.
To manage existing users:
From the Manage User Access screen, you can:
- Change a user’s access level
- Grant access to additional policies
- Delete a user
Each option is available by selecting the user’s name and using the appropriate icons or buttons.
MyAccount Support
If you have questions about how to use MyAccount or any of its features, you can:
Review the MyAccount Online Support site
Email us at info@wcb.ns.ca
Call 1-800-870-3331