UPDATE: Paper Clearance Letters Extended Until December 31 (July 17/19)

As you know, the new MyAccount will offer a fully digital clearance process, which will replace the need for paper-based clearance letters. 

Some employers have expressed that they need more time to adapt to this new process. 

We’ve listened.  

In order to fully understand the concerns raised, and ensure we get the process right, we are extending paper clearance letters further until December 31, 2019.  

In September, if you are in good standing with WCB, we will mail you your clearance letter, which will be honoured until December 31, while we continue to refine our MyAccount system.  

We will update you later this fall as our approach to clearance continues to evolve, supported by our new systems. 

Please note, at the moment, these clearance letters will not appear in MyAccount to print or download. You may wish to create an electronic copy. If you misplace your clearance letter, you will need to contact us to obtain a new copy at 1-800-870-3331. 

We thank you for your continued patience as we work towards a new and improved WCB Nova Scotia.