Information for Employers


Our Response

Information for Workers

Information for Employers 

Information for Service Providers

WCB Service Updates

All services to employers are continuing, just differently. 
Although our facilities are closed and most of our employees are now working remotely, the core functions of our services to employers continue. 

Claim registration and assessments are continuing, and we’re supporting prevention and return-to-work in workplaces. Most of our services continue, they’re just being delivered from a distance. 

Case conferences, visits from field representatives, and other such in-person services are examples of how our services are different during this time however, as meetings are not possible right now. 

The deferral of premium payments is ending September 30.
Payments for months deferred will be due by the end of October. If you are unable to pay the full amount at that time, please contact us to make appropriate arrangements.

Interest and late payment fees continue to be waived until further notice. 
We understand that these are very challenging times for many employers. Interest and late payment fees will be waived until further notice.

Employers must still report payroll.
Even if you were deferring payment of your premiums, payroll must be reported for the time period. You can easily do this on MyAccount by navigating to Financials and then Payroll Submission, through TeleReply with CRA, or by phone at 1-800-870-3331.

Register for MyAccount, and leverage technology to communicate with us.
Most employers who have workplace injuries manage them through MyAccount. 

It also allows us to stay in touch with you via secure message, enabling work from a distance to be easier and more efficient. Register today.

Every claim is different, including claims related to COVID-19. 
As with any claim received, WCB Nova Scotia will adjudicate claims related to COVID-19 on a case-by-case basis. As set out in the Workers’ Compensation Act, compensation is only available for a work-related injury or illness. It is not provided for workers who cannot work for preventative or precautionary reasons, such as self-isolation or quarantine. Learn more.

Claims costs arising from COVID-19 will not impact industry rates, or employer experience rating.
Instead, COVID-19 related claims costs will be spread over the general collective liability, and be absorbed by the employer base as a whole. The change is not expected to impact the average rate. Learn more.

The final paper clearance letter has been mailed. 
WCB Nova Scotia’s clearance letter for April 1 – June 30, 2020 has been mailed. This is the last paper clearance letter WCB Nova Scotia will mass-mail to all employers, as we will be moving to a new digital clearance process on MyAccount. 

Employers will be contacted once the new digital clearance process is available in MyAccount, and you can stay up-to-date on clearance at


With the deferral of premium payments, does that mean I do not need to make payments at all for this time?

No. Premiums will be payable once the deferral period ends on September 30.

Am I expected to pay the full amount due by the end of October?

Yes, premiums for the time period of the deferral should be paid by the end of October, if possible. If you are unable to pay the full amount, please contact us to make appropriate arrangements.

Can I still pay, despite the deferral?

Yes, if you are able to pay your premiums and you wish to, please feel free to remit as usual. 

How can I report payroll, while deferring premium payments?

Employers can report payroll through TeleReply with CRA, through MyAccount, or by phone at 1-800-870-3331.

My workforce is mostly operating remotely, and someone got hurt working from home. Can they file a claim?

Yes, they can. The Act exists to cover earnings loss from injuries and illnesses arising out of the course of employment. In this case, that simply has occurred at home. The claim would be adjudicated, and a decision made as to the compensability of the injury.

It’s important to continue to encourage and promote safe work practices, click here for resources

Will I have to pay WCB premiums for workers I have at home, but I have kept on payroll if I am receiving the Canada Wage Subsidy /Canadian Emergency Wage Subsidy/NS Worker Emergency Bridge Fund?

These are very challenging times for many businesses, and through partnership with the provincial government, employer premiums were deferred until October

The premiums you pay are based on your actual payroll, up to the maximum assessable earnings for the year. What is included as assessable payroll is detailed in the Workers’ Compensation Act

While your workforce may not be in the workplace, it is payment to the worker from you, the employer. Much like payments made to a worker who isn’t in the workplace for sick leave, for example, they must be included in your assessable payroll total. 

You can find more information on the Canada Wage Subsidy program here. If you have questions about how this impacts your business, please call us at 1-800-870-3331.

Workplace Prevention Resources for COVID-19

During these unprecedented times, it’s more important than ever that employers and workers work together to ensure safe workplaces, wherever they may be, and to help reduce the spread of COVID-19. 

Together with our safety partners throughout the province, WCB Nova Scotia has developed a dedicated resource hub to help employers and workers prevent the spread of COVID-19. 

Visit for materials and resources to help work through COVID-19 safely, including our social marketing campaign developed in partnership with the Nova Scotia Department of Labour and Advanced Education. 

Latest News

WCB Nova Scotia announces further support for employers during COVID-19 (May 29/20)

In-Person Services Suspended at WCB Offices (March 18/20)