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Client Relations Officer

WCB Nova Scotia strives to provide quality service to all stakeholders, in particular, workers and employers. The Client Relations Officer helps to ensure this service is upheld. 

The role of the Client Relations Officer is described in Policy 10.3.1R in our Policy Manual.  The Client Relations Officer handles complaints about WCB service. If you have a complaint about our service, or the conduct or behaviour of an employee, you may file a complaint with the Client Relations Officer. We will respond quickly, and all complaints are investigated.

Tim McInnis
Client Relations Officer
Phone: 902-491-8106